IT Help

As technology is constantly evolving, TLU strives to maintain the most current infrastructure to support the academic and social lives of our students.

Networking:

  • Wireless access in all academic buildings and residence halls
  • 2 gigabit/second internet connection for academic/administrative areas (2 circuits)
  • 2 gigabit/second internet connection for residence halls
  • Fiber optic infrastructure to all campus buildings
  • Hardwire network access in all TLU buildings
  • Dedicated hardwired connection “per pillow” in the residence halls (1 gigabit)
  • 40 gigabit/second network backbone in place

Computer Labs:

  • 24-hour accessible computer lab/internet cafe in the Alumni Student Center (ASC)
  • 10 additional instructional or specialized computer labs across campus
  • Free laser printing for students in computer labs
  • Collaboration/group project space available in the Blumberg Memorial Library

Software:

  • Microsoft Windows 11 on campus desktops
  • Microsoft Office 365 software tools
  • Microsoft Exchange 365 email system for faculty/staff/students
  • Access to Adobe Creative Suite, Minitab
  • Free copy of Microsoft Office 365 software to all current TLU students available

Servers:

  • VMWare virtualized server environment
  • Microsoft Asure authentication
  • 1TB OneDrive file space per faculty/staff and students

Other:

D2L/Brightspace Learning Management System

Student computer help available (no additional cost) at the Help Desk in the basement of the Blumberg Memorial Library (ishelp@tlu.edu or call 830-372-6000)

MyTLU web portal access for student academic information, registration, etc.

Download TLU’s Computer Use Policy

The external site, www.tlu.edu, is managed by TLU’s Office of Marketing and Communications.  All other technology-related infrastructure across campus, including MyTLU, is managed by TLU’s IT Department.

If you need help with MyTLU, Webmail, or on-campus access, please contact TLU IT.

If you have questions about the TLU website, please contact marcom@tlu.edu.

TLU has a state-of-the-art emergency notification system that is capable of sending notifications instantly and simultaneously to all registered cell phones, wireless accounts, and email addresses.

E2Campus is a service that is provided by the university for the TLU community. As such, it is used for emergency notifications only, never for advertising.

Sign-Up For E2Campus Alerts

Downloading, copying, and sharing material, such as music, movies, games, and applications, for which the copyright holder has not given you rights, is against both the law and TLU’s Policy on Use of the TLU Computing Environment. The Higher Education Opportunity Act (HEOA) of 2008, also referred to as H.R. 4137, was signed into law on August 14. The HEOA primarily addresses obstacles that make it difficult for qualified students to obtain a college education, but it also includes specific statements requiring colleges and universities to comply with digital copyright laws.

SUMMARY OF CIVIL AND CRIMINAL PENALTIES FOR VIOLATION OF FEDERAL COPYRIGHT LAWS

Copyright infringement is the act of exercising, without permission or legal authority, one or more of the exclusive rights granted to the copyright owner under section 106 of the Copyright Act (Title 17 of the United States Code). These rights include the right to reproduce or distribute a copyrighted work. In the file-sharing context, downloading or uploading substantial parts of a copyrighted work without authority constitutes an infringement.

Penalties for copyright infringement include civil and criminal penalties. In general, anyone found liable for civil copyright infringement may be ordered to pay either actual damages or “statutory” damages affixed at not less than $750 and not more than $30,000 per work infringed. For “willful” infringement, a court may award up to $150,000 per work infringed. A court can, at its discretion, also assess costs and attorneys’ fees. For details, see Title 17, United States Code, Sections 504, 505.

Willful copyright infringement can also result in criminal penalties, including imprisonment of up to five years and fines of up to $250,000 per offense.

For more information, visit The U.S. Copyright Office website.

TLU is required to take the following steps:

  • Annually disclose to the community that the illegal distribution of copyrighted materials is subject to both civil and criminal penalties
  • Consider the use of technology-based deterrents to illegal file sharing
  • Offer alternatives to illegal file sharing

ALTERNATIVES TO ILLEGAL FILE SHARING

  • Legal Music downloads
  • Legal Movie downloads
  • Legal Alternatives to online content

Legal Software Alternatives:

The agents designated to receive and act on copyright violations under the Digital Millennium Copyright Act ( DMCA) for Texas Lutheran University can be contacted at dmca@tlu.edu.