Resources & Support Services

We’re Here To Help

Here to Help Document

Confidential (Non-Reporting) Resources

  • Counseling Center/TLU Care: The Counseling Center (Alumni Student Center) provides confidential individual and group counseling services to TLU students. Students can stop by or call 830-372-8009.
  • MyTLU Counseling Services
  • www.tlu.care available 24/7

Employee Assistance Program (EAP)

The EAP offers confidential counseling for benefits-eligible employees regarding personal or work-related problems that may be interfering with quality of life or work performance.

Campus Pastor

Student Health & Wellness Center

Athletic Trainers

  • The Athletic Training staff provides confidential health services to TLU student-athletes and Athletic Training students.
  • Matt Matocha; mmatocha@tlu.edu; 830-372-6319
  • Nicole Curtis; ncurtis@tlu.edu; 830-372-6319

Guadalupe Valley Family Violence Shelter Advocate

  • GVFVS provides an advocate on campus one day/week, and a representative is available to talk or provide other support 24/7. GVFVS also operates a facility which provides survivors with emergency shelter, support, and transportation, if needed, to GRMC for a SANE exam.
  • Ashton Story; advocate@safeseguin.org; 830-372-2780
  • Counselor available 24/7 at 800-834-2033
  • http://safeseguin.org

Emergency Resources

Seguin Police Department

University Police Department

  • Individuals may report an incident, with or without filing charges.
  • Call 911 for emergencies. For non-emergencies, dial ‘0’ on any TLU phone or 830-372-8000.
  • TLU Police Department

Guadalupe Regional Medical Center Emergency Room (SANE Exams)

  • GRMC offers a SANE (Sexual Assault Nurse Examiner) team that provides confidential medical services including forensic exams, STI/pregnancy testing, support resources, and advocacy.
  • 800-506-6394 or 830-379-2411; www.grmedcenter.com/clinical-services/emergency/sane/
  • Weekends and after business hours

Title IX Services

  • Under the guidance of the Title IX Coordinator, provides supportive measures (interim actions) and conducts neutral investigations of allegations of sex and gender discrimination, Title IX sexual harassment, and retaliation against students, employees, and, in some instances, visitors and guests.
  • 830-372-6327; titleix@tlu.edu

Title IX Mission Statement

Title IX Services seeks to foster a campus culture of
nondiscrimination, healthy relationships, bystander
awareness and intervention, and informed reporting
through training and community education. Title IX
Services additionally provides an unbiased and thorough
resolution process for reports of discrimination,
harassment, and retaliation based upon sex or gender.
Title IX Services will achieve this through: – Prevention Strategies and Education – Response and Investigation – Advocacy and Support Services

Community Resources

Guadalupe Valley Family Violence Shelter (Seguin)

Crisis Center of Comal County (New Braunfels)

  • crisiscenter@crisiscenternb.org; 830-620-7520
  • Counselor available 24/7 at 800-434-8013 or 830-620-4357
  • Assistance for Deaf or hard of hearing: Please text 830-310-2199

Hays-Caldwell Women’s Center (San Marcos)

  • 512-396-3404
  • Counselor available 24/7 at 800-700-4292 or 512-396-HELP

The Rape Crisis Center (San Antonio/Bexar County)

  • 210-521-7273
  • Counselor available 24/7 at 210-349-7273

Seguin Family Health Center

  • 830-379-9797

Preserving Evidence

Texas Lutheran University encourages all individuals who have experienced sex and gender discrimination (sexual harassment, sexual assault, relationship violence, stalking, sexual exploitation, or other discriminatory behavior) to preserve any and all available physical evidence in order to preserve their reporting options. Those options include criminal (local and/or university police), administrative (university/Title IX services), and civil law enforcement.

Read More

National and State Organizations/Hotlines

RAINN (National Sexual Assault Hotline)

  • Live, secure, anonymous crisis support for those affected by sexual violence
  • www.rainn.org
  • 800-656-4673

National Domestic Violence Hotline

  • 24/7 hotline providing tools and support for survivors of domestic violence
  • www.thehotline.org
  • 800-799-SAFE (7233)

Texas Association Against Sexual Assault

Texas Advocacy Project

State Bar of Texas Lawyer Referral Information Service (LRIS)

Texas Law Help

Student Financial Services

Accessibility Services

  • 830-372-8009; TLU Counseling Center (students)
  • 830-372-8019; Bobbi Supak(employees)